The Governance RegisterEdition 2026 · Compiled 12th July 2026

Consumers' Association

Registered charity 296072 Registered since 1987

Operates: Throughout England And Wales

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Board DNA

How this board is put together, from Charity Commission trustee records and Companies House - deterministic, no AI.

9
trustees on the board
5.3y median 7y
average tenure
8y
longest tenure
5
trustees past 6 years
13.8y
average years in governance
5 vs 2 portfolio
first-time trustees
8
company-linked trustees

Sector coverage

Education/training 9Economic/community Development/employment 2Arts/culture/heritage/science 1General Charitable Purposes 1The Advancement Of Health Or Saving Of Lives 1

Commercial experience

Professional services 14Transport 5Tech and media 4

Gaps to watch

  • Several long-serving trustees could step down together

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Contact

Websitewww.which.co.uk
Emailwhich@which.co.uk
Phone02077707000
AddressCONSUMERS ASSOCIATION LTD, 2 MARYLEBONE ROAD, LONDON, NW1 4DF

Finances

£83,665,000 latest income

YearIncomeSpending
2021£88,874,000£84,618,000
2022£86,673,000£84,863,000
2023£87,420,000£86,199,000
2024£83,152,000£87,428,000
2025£83,665,000£84,410,000

What it does

What

Education/training

Who

The General Public/mankind

How

Provides Advocacy/advice/informationSponsors Or Undertakes Research

Charitable objects

2.1 The objects for which the Association is established are, for the public benefit:2.1.1 to advance education in such ways as the Trustees think fit including through:(a) undertaking, promoting and disseminating impartial, scientific and/or evidence-based analysis of or research into:(i) the standards of goods and services available to the public as consumers; and (ii) ways in which the quality, safety and availability of such goods and services may be maintained and improved;(b) promoting and improving knowledge and understanding of:(i) laws, regulations, public policies and business practices so as to empower consumers in their everyday lives; (ii) any aspect of public health and in the principles of physical and mental health; and(iii) life skills including those relating to personal finance, digital and technology, horticulture and the home;2.1.2 to uphold and promote compliance with consumer laws, regulations and public policies in particular through the exercise of the Association's statutory powers for the benefit or protection of the rights of consumers;2.1.3 to protect and promote the safety of consumers; and2.1.4 to promote the interests of consumers who are restricted from accessing or using goods, services or data because of their youth, age, ill-health, disability, financial hardship or other disadvantage.

Governing document: MEMORANDUM AND ARTICLES INCORPORATED 18/03/1957AS AMENDED BY SPECIAL RESOLUTION(S) DATED 24/11/2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 20/11/2007NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 22/09/2010AS AMENDED BY SPECIAL RESOLUTION(S) DATED 07/11/2012AS AMENDED BY SPECIAL RESOLUTION(S) DATED 15 NOV 2017 as amended on 07 Dec 2019 as amended on 07 Dec 2019 as amended on 07 Dec 2019 as amended on 02 Dec 2023

Trustees (9)

9trustees
62median age
1aged 70+

Linked company (Companies House)

Consumers' Association · 00580128 · Active

PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital) · incorporated 18/03/1957

6 governing document(s) held from Companies House.

Connected charities (7)

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