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Netcall Technology Limited

Other telecommunications activities

Official record Companies House · updated 27th September 2026 · Sources

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Who leads it

Previous officers 7

  1. Roger Allsop 2010-2011 Director View profile
  2. Mark Christopher Brooks 2006-2008 Director View profile
  3. Brian Lawrence Smith 2006-2007 Director View profile
  4. Michael Patrick Neville 2005-2024 Director View profile
  5. William Jeffrey Burgar 1993-2010 Director View profile
  6. Anthony Philip Mckay 1993-2010 Secretary View profile
  7. Andrew John Cunningham 1993-1994 Secretary View profile

Directors and secretaries as filed at Companies House.

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Public contracts won

27 contracts · £11,839,353 total

From Contracts Finder and Find a Tender, the UK Government's public procurement notices, under the Open Government Licence v3.0. Matched to this organisation by company number, charity number or exact name and postcode; every figure links to its source notice.

  • Support for the Netcall Liberty Contact Portal at PCH & the Contact Portal/Opera Buyer: North West Anglia NHS Foundation Trust £120,159 2026-08-20 CPV 48000000 Source: Contracts Finder

    Support for the Netcall Liberty Contact Portal at PCH & the Contact Portal/Opera via NHS CS Framework - Patient Healthcare Communications and Related IT Services Lot 1. Standard cover: Solution Care

  • CST240 Contact Centre Telephony & Multi-Channel Solution & Associated Services - call-off from RM6285 GCA framework Buyer: Derbyshire County Council £373,672 2026-07-09 CPV 48000000 Source: Contracts Finder

    Direct award call-off contract from GCA RM6285 Back Office Software 2 framework for the provision of Contact Centre Telephony & Multi-Channel Solution & Associated Services.

  • NetCall Liberty Buyer: London Borough of Haringey £239,040 2026-05-13 Source: Find a Tender

    Provision of NetCall Liberty

  • Provision of Patient and Healthcare Comms and Related IT Services Buyer: WORTHING BOROUGH COUNCIL £696,950 2026-04-01 CPV 48000000 Source: Contracts Finder

    A call-off contract for the provision of Patient and Healthcare Comms and Related IT Services by Netcall to The District Council of Adur. The contract is for a period of 3 years with the option to extend for a further 2 periods of 12 mon…

  • ENHT - Patient Engagement Portal (PEP) Buyer: East and North Hertfordshire NHS Trust £176,000 2026-03-31 CPV 48517000 Source: Contracts Finder

    East and North Hertfordshire NHS Trust award for Patient Engagement Portal (PEP) via RM6094 Framework.

  • Contact Centre Solution System Buyer: BASINGSTOKE & DEANE BOROUGH COUNCIL £186,043 2026-03-31 CPV 48510000 Source: Contracts Finder

    Contract for the provision of an omnichannel to support the Councils Contact Centres. Awarded under G-Cloud 14 (RM1557.14)

  • CBMDC 462 - automated telephony call routing solution Buyer: City of Bradford Metropolitan District Council £41,252 2026-03-09 CPV 32543000 Source: Contracts Finder

    Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT S…

  • AT1367 - Digital Platform - Low Code Buyer: Luton Council £474,990 2026-02-23 CPV 48000000 Source: Contracts Finder

    Luton Council are looking to implement a low code digital services platform. This platform will enable rapid development, deployment, and management of digital services with minimal coding effort, ensuring efficiency and scalability.

  • Netcall Services Buyer: County Durham and Darlington NHS Foundation Trust £341,055 2026-01-22 CPV 32412100 Source: Contracts Finder

    County Durham and Darlington NHS Foundation Trust have awarded a contract to Netcall Technology Limited for telecommunication services by Calling Off without competition via the NHS SBS Patient/Citizen Communication & Engagement Solutions …

  • Patient Appointment Reminder and Notification Software Licences Buyer: West Suffolk NHS Foundation Trust £29,207 2026-01-09 CPV 48814000 Source: Contracts Finder

    Software licences for a patient appointment reminder and notification solution delivered within an existing digital engagement platform. The solution supports automated reminders and communications via SMS, email, and other digital channels…

  • Liberty Converse CX - Contact Centre Solution Buyer: Stroud District Council £604,290 2025-12-19 CPV 48000000 Source: Contracts Finder

    Contract Award notice only - call off from a framework agreement

  • Provision of Support and Maintenance Services for Force Control Software Buyer: Police, Fire and Crime Commissioner for Northamptonshire £56,770 2025-10-13 CPV 72261000 Source: Contracts Finder

    The Provision of Support and Maintenance Services for Force Control Software for The Police, Fire and Crime Commissioner for Northamptonshire

  • Customer Engagement Platform and Contact Centre as a Service Buyer: North Yorkshire Council £7,500,000 2025-10-08 CPV 48445000 Source: Contracts Finder

    North Yorkshire Council are seeking the provision and implementation of a Customer Engagement Platform, and integrated Contact Centre as a Service covering a range of functional areas. The Council are also seeking hosting, support, and main…

  • Webcapture Buyer: City of Bradford Metropolitan District Council £489,302 2025-09-03 CPV 72000000 Source: Contracts Finder

    Renewal of support & maintenance contract for Webcapture, solution for automated forms supporting self-service

  • Automated Switchboard & Voicemail Services Renewal Buyer: York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police £36,450 2025-07-28 CPV 48000000 Source: Contracts Finder

    To cover the next 12 months whilst decisions on pending changes within the organisation are being planned. NYP already acquire this product from Netcall, which is integrated in BAU.

  • BSMHFT Netcall Contact Centre Buyer: University Hospitals Birmingham NHS Foundation Trust £200,034 2025-07-07 CPV 48517000 Source: Contracts Finder

    Hosted Service (inc Support and Maintenance Services and Managed Services)

  • Technical Support BOBO Buyer: Nottinghamshire Police £196,240 2024-12-03 CPV 72000000 Source: Contracts Finder

    To award the contract to Netcall Technology Limited for the provision of the supply of Support regarding the Force's Book On, Book Off system

  • SYP & HP Netcall Buyer: South Yorkshire Mayoral Combined Authority Value not published Date not published Source: Find a Tender

    This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. It is contracted for 3 years.

  • Low Code Development Platform Buyer: London Borough of Croydon Value not published Date not published CPV 72222300 Source: Find a Tender

    A direct award as a Call-Off on the Crown Commercial Service (CCS) framework: RM6285 - Back Office Software 2 - Lot 2 Specialist Software Solutions.

  • Liberty License Renewal Buyer: North Bristol NHS Trust £77,899 Date not published Source: Find a Tender

    SolutionCare Services and Support Renewal - Comprehensive/Fully Supported for Liberty Licensed Applications

  • Digital Platform Buyer: Central Bedfordshire Council Value not published Date not published Source: Find a Tender

    The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow…

  • G Cloud 15 Buyer: Government Commercial Agency Value not published Date not published Source: Find a Tender

    G-Cloud 15 (GC15) is the replacement for G-Cloud 14 (GC14), G-Cloud 14 Lot 4 (GC14.4) and Cloud Compute 2 (CC2). It is the largest framework of its kind in the public sector. G-Cloud spend for FY23/24 was £3.1bn and Cloud Compute was £0.5m.…

    Framework
  • Digital Outcomes and Specialists 7 Buyer: Crown Commercial Service Value not published Date not published Source: Find a Tender

    This framework enables public sector organisations to procure suppliers to deliver digital, data, and technology services in line with government policies, standards, and best practices. The scope for this framework contract supports delive…

    Framework
  • WHTHT - Netcall - Switchboard, Contact centre and IVR Buyer: West Hertfordshire Teaching Hospitals NHS Trust Value not published Date not published Source: Find a Tender

    West Hertfordshire Teaching Hospital NHS Trust award for Netcall Switchboard, Contact Centre and Interactive Voice Response.

  • Netcall Buyer: Cherwell District Council Value not published Date not published CPV 72266000 Source: Find a Tender

    Direct Award from RM6285 the Provision of Back Office Software via CCS Framework

  • EDRMS SolutionCare Buyer: ORBIT GROUP LIMITED Value not published Date not published Source: Find a Tender

    EDRMS V7 Termed Licences The contract provides us with licencing/software and ongoing support for a secure electronic document and management records system. This enables a single repository for tenant, property, compliance and corporate re…

  • Provision of case management system and associated services Buyer: East Hampshire District Council Value not published Date not published CPV 48000000 Source: Find a Tender

    Provision of case management system and associated services - procured via NHS - SBS framework 10521

About

What it does
Other telecommunications activities; Other information technology service activities
Incorporated
29/06/1993
Registered office
Bedford
Previous names
Netcall Telecom Limited (until 24/09/2019)
Telephonetics VIP LTD (until 13/05/2011)
Telephonetics Interactive Voice Systems Limited (until 11/10/2006)

Ownership

Owned by (1) iOwned byIndividuals and companies registered as having significant control over this company, from the Companies House PSC (persons with significant control) register. People whose ownership could not be confirmed to one individual are not listed as confirmed owners.

  • Netcall PLC
    75-100% shares, 75-100% voting, appoints directors · notified 2016-07-01

Group

  1. Netcall Technology Limited is controlled by Netcall PLC
    Evidence
    active 75-100% shares, 75-100% voting, appoints directors · notified 2016-07-01 · source: Companies House PSC register

Ultimately controlled by Netcall PLC.

11 other companies in this group

Ownership paths are calculated from Companies House persons-with-significant-control filings. Each step shows the filed nature of control and dates; a step marked "ceased" is historical, not current.

Board analysis

Board DNA

How this board is put together, from the Companies House officer record and Charity Commission trustee records - deterministic, no AI.iBoard compositionCounted from the dated Companies House officer record: the current directors only, past directors excluded.

5 directors on the board

12.2y median 14y
average tenure
21y
longest tenure

Directors past 6 years

First-time vs portfolio directors

Portfolio (5)

0
also govern a charity
0
left in the last 12 months

Where else this board sits iWhere else this board sitsThe charitable fields these directors govern in elsewhere, by Charity Commission classification. Excludes this company and any charity it is the legal face of.

Tech and media 22Professional services 9Finance 4Arts and leisure 2Business services 2

The sectors these directors govern in elsewhere. This company, and any charity it is the legal face of, are excluded - counting them would just tell you what you are already looking at.

Gaps to watch

  • Several long-serving directors could step down together

Where to look Suggested search: succession planning for long-tenured seats.

Sources

Official record from Companies House. Governance Register calculates the connections.

Record details
Company number
02831215
Status
Active
Type
Private Limited Company
Accounts next due
31/03/2027
Edition
Register edition compiled 27th September 2026
Labels
Official record from Companies House · Calculated derived by Governance Register.

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