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Phoenix Customer Care Limited

Phoenix Customer Care Limited is an active UK company (number 03315193), incorporated 1997, with 2 current directors, Gillian Mckay Bellshaw and Jenny Isobel Holt. Source: Companies House, updated 4th October 2026.

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Official record Companies House · updated 4th October 2026 · Sources

Network

The large node is Phoenix Customer Care Limited. Red nodes are organisations, white nodes are people. Sign in free to explore further.

Who leads it

Previous officers 28

  1. Samantha Rose Buckle 2021-2024 Director View profile
  2. Neil Mowatt Hugh 2019-2026 Director View profile
  3. David Nicholas Woollett 2018-2021 Director View profile
  4. Susan Davidson Mcinnes 2010-2018 Director View profile
  5. Andrew Brian Guest 2008-2019 Director View profile
  6. Michael John Eaton 2008-2009 Director View profile
  7. David Charles Huntley 2008-2009 Director View profile
  8. Graham Lloyd Singleton 2008-2008 Director View profile
  9. Gavin Macneill Stewart 2007-2008 Director View profile
  10. Adam James Walton 2007-2008 Director View profile
  11. Brendan Joseph Meehan 2005-2007 Director View profile
  12. Wadham St. John Downing 2005-2007 Director View profile
  13. Bernard George Brown 2004-2005 Director View profile
  14. Cottam, Harold, Managing Director 2002-2003 Director View profile
  15. Nicholas Anthony Wright 2001-2003 Director View profile
  16. Bryan Henry Portman 2001-2003 Director View profile
  17. Robin Thomas Tremaine 1999-2003 Director View profile
  18. Beverley Judith Greaves 1998-2001 Director View profile
  19. Maria Luisa Cassoni 1998-2000 Director View profile
  20. Ruth Mary Scott 1997-1998 Director View profile
  21. David John Pett 1997-1998 Director View profile
  22. David Barnes 1997-1998 Director View profile
  23. Paul Kenneth Holland 1997-2003 Director View profile
  24. Brian Hamilton Shaw 1997-2001 Director View profile
  25. Robert Hendry 1997-1997 Director View profile
  26. Philip Bernard Griffin-Smith 2004-2006 Secretary View profile
  27. Anna East 2003-2004 Secretary View profile
  28. Gillian Maryjoy White 1997-2000 Secretary View profile

Directors and secretaries as filed at Companies House.

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About

Incorporated
07/02/1997

Ownership

Owned by (1) iOwned byIndividuals and companies registered as having significant control over this company, from the Companies House PSC (persons with significant control) register. People whose ownership could not be confirmed to one individual are not listed as confirmed owners.

Group

  1. Phoenix Customer Care Limited is controlled by Impala Holdings Limited
    Evidence
    active 75-100% shares, 75-100% voting, appoints directors · notified 2016-04-06 · source: Companies House PSC register
  2. Impala Holdings Limited is controlled by Phoenix Life Holdings Limited
    Evidence
    active 75-100% shares, 75-100% voting, appoints directors · notified 2016-04-06 · source: Companies House PSC register
  3. Phoenix Life Holdings Limited is controlled by Standard Life PLC
    Evidence
    active 75-100% shares, 75-100% voting, appoints directors · notified 2019-06-18 · source: Companies House PSC register
  4. Standard Life PLC is controlled by James Mcconville
    Evidence
    ceased 25-50% voting · notified 2018-10-05, ceased 2018-12-12 · source: Companies House PSC register

Ultimately controlled by James Mcconville.

171 other companies in this group

Ownership paths are calculated from Companies House persons-with-significant-control filings. Each step shows the filed nature of control and dates; a step marked "ceased" is historical, not current.

Board analysis

Board DNA

How this board is put together, from the Companies House officer record and Charity Commission trustee records - deterministic, no AI.iBoard compositionCounted from the dated Companies House officer record: the current directors only, past directors excluded.

1 directors on the board

1.6y median 1.6y
average tenure
1.6y
longest tenure
0
directors past 6 years

First-time vs portfolio directors

Portfolio (2)

0
also govern a charity

Left in the last 12 months

Where else this board sits iWhere else this board sitsThe charitable fields these directors govern in elsewhere, by Charity Commission classification. Excludes this company and any charity it is the legal face of.

Finance 8Business services 1Dormant 1Professional services 1

The sectors these directors govern in elsewhere. This company, and any charity it is the legal face of, are excluded - counting them would just tell you what you are already looking at.

Gaps to watch

  • A single director - no second pair of eyes on any decision

Where to look Suggested search: a second director to remove single-point control.

Sources

Official record from Companies House. Governance Register calculates the connections.

Record details
Company number
03315193
Status
Active
Type
Private Limited Company
Edition
Register edition compiled 4th October 2026
Labels
Official record from Companies House · Calculated derived by Governance Register.

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