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Financial Ombudsman Service Limited

Activities of other membership organizations n.e.c.

Official record Companies House · updated 27th September 2026 · Sources

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Who leads it

Previous officers 51

  1. Nigel Paul Fretwell 2021-2025 Director View profile
  2. Ruth Margaret Leak 2021-2024 Director View profile
  3. Sarah Tien Mee Lee 2021-2026 Director View profile
  4. Heather Louise Lauder 2020-2021 Director View profile
  5. Graham Brammer 2020-2021 Director View profile
  6. Baroness Zahida Parveen Manzoor 2019-2025 Director View profile
  7. Sienne Nina Veit 2017-2020 Director View profile
  8. Diana Warwick 2017-2020 Director View profile
  9. Jennifer Watson CBE 2017-2021 Director View profile
  10. Gillian Rosemary Whitehead 2015-2017 Director View profile
  11. Gerard Dominic Connell 2014-2020 Director View profile
  12. Sir Nicholas Lionel John Montagu 2012-2019 Director View profile
  13. Gwyn Burr 2011-2015 Director View profile
  14. Patricia Mary Stafford 2011-2017 Director View profile
  15. Alan Dominique Jenkins 2011-2021 Director View profile
  16. Dame Janet Marion Gaymer 2011-2013 Director View profile
  17. Professor Helen Elaine Kempson 2008-2013 Director View profile
  18. Alan Ronald Cook 2008-2011 Director View profile
  19. Maeve Christina Mary Sherlock 2008-2018 Director View profile
  20. Johnson Daniel Garner 2008-2010 Director View profile
  21. John Henry Howard 2008-2010 Director View profile
  22. Roger William Sanders 2005-2013 Director View profile
  23. Richard Geoffrey Hampton 2005-2008 Director View profile
  24. Julian Francis Kaines Lee 2005-2015 Director View profile
  25. David Stoner Crowther 2005-2008 Director View profile
  26. Caroline Banks 2005-2008 Director View profile
  27. Sue Slipman 2003-2005 Director View profile
  28. Kathryn Felice Lampard 2002-2012 Director View profile
  29. Lawrence Churchill 2002-2005 Director View profile
  30. Roger David Jeffries 2002-2008 Director View profile
  31. Sir Christopher William Kelly 2002-2012 Director View profile
  32. Edwin Hucks 2002-2008 Director View profile
  33. Sylvie Pierce 1999-2002 Director View profile
  34. Brian James Landers 1999-2005 Director View profile
  35. Helena Maria Wiesner 1999-2005 Director View profile
  36. Robert Crawford 1999-2005 Director View profile
  37. Andreas Whittam Smith 1999-2003 Director View profile
  38. Ruth Elizabeth Evans 1999-2002 Director View profile
  39. John Barrington Rawlings 1999-2002 Director View profile
  40. Richard James Thomas 1999-2002 Director View profile
  41. Charles Richard Lorimer Wilson 1999-2002 Director View profile
  42. Michael Cecil John Barnes 1999-2002 Director View profile
  43. Margaret Elizabeth Lee 1999-2002 Director View profile
  44. Mcdonald, Oonagh Ann, Doctor 1999-2002 Director View profile
  45. Mark David Sceeny 2025-2025 Secretary View profile
  46. Chandrakant Hirji Hirani 2025-2025 Secretary View profile
  47. Jennifer Victoria Simmonds 2023-2025 Secretary View profile
  48. Chandrakant Hirji Hirani 2022-2023 Secretary View profile
  49. Julia Cavanagh 2011-2022 Secretary View profile
  50. Elizabeth Barbara Cheney 1999-2011 Secretary View profile
  51. Ian Kenneth Bowden 1999-1999 Secretary View profile

Directors and secretaries as filed at Companies House.

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About

What it does
Activities of other membership organizations n.e.c.
Incorporated
26/02/1999
Registered office
London

Ownership

Owned by (1) iOwned byIndividuals and companies registered as having significant control over this company, from the Companies House PSC (persons with significant control) register. People whose ownership could not be confirmed to one individual are not listed as confirmed owners.

Group

  1. Financial Ombudsman Service Limited is controlled by The Financial Conduct Authority
    Evidence
    active appoints directors · notified 2016-04-06 · source: Companies House PSC register

Ultimately controlled by The Financial Conduct Authority.

5 other companies in this group

Ownership paths are calculated from Companies House persons-with-significant-control filings. Each step shows the filed nature of control and dates; a step marked "ceased" is historical, not current.

Contracts awarded

7 contracts · £149,034,680 total

From Contracts Finder and Find a Tender (Open Government Licence v3.0), where this organisation is recorded as the buyer. Suppliers are matched to a Governance Register company or charity page at confidence 0.7 or higher; below that they are shown by name only.

Top suppliers

Most recent

Board analysis

Board DNA

How this board is put together, from the Companies House officer record and Charity Commission trustee records - deterministic, no AI.iBoard compositionCounted from the dated Companies House officer record: the current directors only, past directors excluded.

7 directors on the board

2.8y median 1.8y
average tenure
5.8y
longest tenure
0
directors past 6 years

First-time vs portfolio directors

First-time (2)

Portfolio (5)

Left in the last 12 months

Where else this board sits iWhere else this board sitsThe charitable fields these directors govern in elsewhere, by Charity Commission classification. Excludes this company and any charity it is the legal face of.

Business services 4Finance 4Tech and media 4Dormant 2Education 2Other services 2Hospitality 1Manufacturing 1

The sectors these directors govern in elsewhere. This company, and any charity it is the legal face of, are excluded - counting them would just tell you what you are already looking at.

Sources

Official record from Companies House. Governance Register calculates the connections.

Record details
Company number
03725015
Status
Active
Type
PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)
Accounts next due
31/12/2027
Edition
Register edition compiled 27th September 2026
Labels
Official record from Companies House · Calculated derived by Governance Register.

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