Customer Support Department Ltd
iSource and licenceOfficial record from Companies House. Governance Register calculates the connections.Register edition compiled 8 November 2026.Contains public sector information licensed under the Open Government Licence v3.0.How we handle dataOverview
Customer Support Department Ltd's network
2 people1 organisationExplore in 3Di2 listed on the board. 1 organisation shares a board member with this company.The large node is Customer Support Department Ltd. The map shows two steps out from the public record. Hover a node to focus its connections; click one to open it.The board
2 listediDirectors and secretaries as filed at Companies House.| Name | Role | Since | On the board |
|---|---|---|---|
| Alan Johnston | Director | 2016 | 10y 5m |
| Elaine Isobel Johnston | Director | 2016 | 10y 6m |
Recent news and events
From the public record
- 2 March 2026Confirmation statement made up to this dateCompanies House company file
- 30 April 2025Accounts made up to this dateCompanies House company file
Appointments, resignations and filings held in the Companies House data, and insolvency notices from The Gazette (Open Government Licence v3.0).
Board
Current officers
2iOccupation and nationality are held for only some companies and are not held for this one. Other boards counts directorships that are current in the Companies House officer data; it does not say whether the people are the same without a matching date of birth, and is not proof of any link between the companies.| Name | Role | Appointed | Other boards |
|---|---|---|---|
| Elaine Isobel Johnston | Director | 28 April 2016 | 1 other current board |
| Alan Johnston | Director | 20 May 2016 | 1 other current board |
Source: Companies House officer data (appointments and resignations). Contains public sector information licensed under the Open Government Licence v3.0.
Former officers
3 listed, latest first| Name | Role | Appointed | Left |
|---|---|---|---|
| Richard Jeffrey Lambert | Director | 28 April 2016 | 2 March 2021 |
| Renee Mackay | Director | 28 April 2016 | 2 March 2021 |
| Alan Johnston | Director | 28 April 2016 | 20 May 2016 |
When board seats may change
iTime on the board since appointment. Many boards cap service at 6 to 9 years, so long-serving seats are the ones most likely to change.Who is on the board
iCounted from the dated Companies House officer record: the current directors only, past directors excluded.How this board is put together, from the Companies House officer record and Charity Commission trustee records - deterministic, no AI.2 directors on the board
- Elaine Isobel Johnston Director · appointed 2016
- Alan Johnston Director · appointed 2016
Directors past 6 years
- Elaine Isobel Johnston Director · appointed 2016
- Alan Johnston Director · appointed 2016
First-time vs portfolio directors
Portfolio (2)
- Elaine Isobel Johnston Director · appointed 2016
- Alan Johnston Director · appointed 2016
Where else this board sits
The charitable fields these directors govern in elsewhere, by Charity Commission classification. Excludes this company and any charity it is the legal face of.
The sectors these directors govern in elsewhere. This company, and any charity it is the legal face of, are excluded - counting them would just tell you what you are already looking at.
Gaps to watch
- Several long-serving directors could step down together
Where to look Suggested search: succession planning for long-tenured seats.
Network
Network
iThe large node is Customer Support Department Ltd. Red nodes are organisations, white nodes are people. Dashed links are historical or inferred. Dashed blue-grey links are company secretaries. Click any node to explore.Most connected
Working out who is most connected...
Finances
Financial history
10 years heldiHover over the chart, or focus it and use the left and right arrow keys, to read each year. Every figure is also in the table.Scroll sideways to see every column.
| Year ending | Accounts | Turnover | Profit or loss | Net assets | Total assets less current liabilities | Cash | Employees |
|---|---|---|---|---|---|---|---|
| 30 April 2025 | - | Not reported | Not reported | £524 | £524 | Not reported | 7 |
| 30 April 2024 | - | Not reported | Not reported | £255 | £255 | Not reported | 7 |
| 30 April 2023 | - | Not reported | Not reported | £69.32k | £69.32k | Not reported | 7 |
| 30 April 2022 | - | Not reported | Not reported | £73.42k | £73.42k | Not reported | 5 |
| 30 April 2021 | - | Not reported | Not reported | £61.38k | £61.38k | Not reported | 5 |
| 30 April 2020 | - | Not reported | Not reported | £85.15k | £85.71k | Not reported | 5 |
| 30 April 2019 | - | Not reported | Not reported | £13.09k | £24.46k | Not reported | Not reported |
| 30 April 2018 | - | Not reported | Not reported | £12.22k | £5.64k | Not reported | Not reported |
| 30 April 2017Short period: 7 months | - | Not reported | Not reported | -£19.89k | £3.40k | £13.56k | 2 |
| 16 September 2016 | UK GAAP (pre-2015) | Not reported | Not reported | £100 | Not reported | Not reported | Not reported |
- Absent is not zero. A figure shown as Not reported was not given in the accounts we hold. Small and micro companies do not have to file a profit and loss account, so turnover and profit are usually absent for them.
- The 2016 row is partial: accounts filed before October 2016 are not in our set.
- Accounts for years ending in 2025 and 2026 are still being filed, so the newest years may be missing.
- Employees, cash and net assets are shown as Not shown when the filed figure is not possible (for example a negative headcount or negative cash).
Definitions
- Total assets less current liabilities
- Fixed assets plus current assets, minus what the company owes within a year. It is not total assets: cash can be larger than this figure when the company owes a lot in the short term. Where a filing does not give it, the table marks the fixed-assets figure used instead.
- Net assets
- What the company owns minus everything it owes. Also called shareholders' funds.
- Turnover
- Sales for the year. Only larger companies report it.
- Accounts
- The accounting framework named in the filing (for example FRS 102). Not stated means the filing does not say.
Source: Companies House accounts (iXBRL and XBRL), ten most recent years held, read by Governance Register from the monthly bulk accounts files. Contains public sector information licensed under the Open Government Licence v3.0.
Key dates and compliance
- Accounts category
- Micro-entityThe smallest category of accounts, with a very short balance sheet.
- Accounts last made up to
- 30 April 2025
- Next accounts due
- 31 January 2027 Not yet due
- Confirmation statement last made up to
- 2 March 2026
- Next confirmation statement due
- 16 March 2027 Not yet due
- Charges (secured loans)
- 1 charge registered, 0 outstanding, 0 part satisfied, 1 satisfied
Filing history at Companies House (opens in a new tab)
Source: Companies House company file (1 October 2026) and, for new companies, the Companies Act timetable. Contains public sector information licensed under the Open Government Licence v3.0.
About
About this company
Companies House (opens in a new tab)- Company number
- SC533994
- Company type
- Private limited company
- Status
- Active
- Jurisdiction
- Scotland
- Incorporated
- 28 April 2016
- Registered office
- 18 Montagu Terrace, Edinburgh, EH3 5QR
- Nature of business (SIC)
- 69203 Tax consultancy
- Latest accounts
- 30 April 2025 (micro-entity)
Source: Companies House company file of 1 October 2026. Contains public sector information licensed under the Open Government Licence v3.0.
Key dates and compliance
- Accounts category
- Micro-entityThe smallest category of accounts, with a very short balance sheet.
- Accounts last made up to
- 30 April 2025
- Next accounts due
- 31 January 2027 Not yet due
- Confirmation statement last made up to
- 2 March 2026
- Next confirmation statement due
- 16 March 2027 Not yet due
- Charges (secured loans)
- 1 charge registered, 0 outstanding, 0 part satisfied, 1 satisfied
Filing history at Companies House (opens in a new tab)
Source: Companies House company file (1 October 2026) and, for new companies, the Companies Act timetable. Contains public sector information licensed under the Open Government Licence v3.0.
Same registered address
77iMatched on postcode and first line of the registered office, from the company file of 1 October 2026. A shared address is not evidence that companies are connected.This address is the registered office of 77 companies, which is common for an accountant, formation agent or serviced office.
- Emfclothing Ltd
- Shake Digital Limited
- Leblok Limited
- Woodbridge Group Ltd.
- Packard Barry Holdings Ltd
- Technical Inspection Solutions Ltd.
- AIS Security Systems Ltd
- Collins Building Limited
- Vocaldata Ltd
- Kealey and Byrne Limited
- Camore Business Solutions Ltd
- Stuart Dawson Limited
- Alert Not Alarmed Enterprises Limited
- Feast Alba Ltd
- Mackay Consulting Group Ltd
- Ewing Solutions Limited
- Black Ink (Scotland) Limited
- Vertex Renovations Limited
- Ryehill Services Ltd
Showing 19 of 76 other companies. 77 of the 77 are active.Show moreShow fewerShow all 76 →
Same sector and place
8iThe list starts with a sample; Show all lists every one. Matched on the main business code and postcode district, from the company file of 1 October 2026. Same sector and district is not evidence of any connection.8 other active companies have the same main business code (69203 Tax consultancy) and a registered office in the EH3 postcode district.
- NR Edinburgh Services Ltd
- CSM Tax Consulting Ltd
- Abgi-UK Limited
- Moray Multum Advisory Limited
- Speight & Co Limited
- CIS Rebates Ltd
Showing 6 of 8Show moreShow fewerShow all 8 →
Recent news and events
From the public record
- 2 March 2026Confirmation statement made up to this dateCompanies House company file
- 30 April 2025Accounts made up to this dateCompanies House company file
Appointments, resignations and filings held in the Companies House data, and insolvency notices from The Gazette (Open Government Licence v3.0).
Ownership
Group structure
This company is not part of a larger ownership group in our records: no holder of a majority of it is on the active Companies House record, and it holds no majority of another UK company.
People with significant control
1| Name | Control | Notified | Ceased |
|---|---|---|---|
| Mr Alan JohnstonPerson · British |
| 1 November 2016 | Current |
1 current controller and 0 former. Addresses and birth details are not shown.
Source: Companies House people with significant control data, snapshot of 1 October 2026. Contains public sector information licensed under the Open Government Licence v3.0. Companies are linked to their page where the name matches an owner company in our ownership graph.
Companies it controls
iNo other company in our records lists this company as a person with significant control.From the people with significant control data of the companies in the Companies House company file.