Goodwill Retail Services
Donations deductibleGoodwill Retail Services' network
4 people2 organisationsi4 people and 2 organisations on this map.The large node is the subject of this page. Solid lines are what the register itself records (4). Violet dotted lines (5) are likely: the same full name sits on the current board of another organisation in the same register and region. Form 990 filings give names without a person identifier; SEC insider filings carry a CIK. It may be a different person.The board
4 listediTime on the board is observed from the annual filings: the IRS files no appointment date, so the bar counts years from the first filing the person appears on - a lower bound, not a filed start date. Names are exactly as filed. The IRS publishes no person identifier, so this edition does not yet link a person across organisations in the tables. The network map shows same-name matches as likely links only, never as confirmed.Time served and departures are observed across annual filings. Observed time served is a lower bound - a member may have joined before the first year on record. The organisation reported 4 voting members of its governing body on its latest Form 990 Part VI, which matches the board listed here.| Name | Role as filed | Since | On the board |
|---|---|---|---|
| Richard Villa Chair | Chair | 2022 | 4 yrs |
| John Hwang | Vice-Chair | 2023 | 3 yrs |
| Peter Starrett | Treasurer | 2022 | 4 yrs |
| Susan H Stromgren | Company secretary | 2022 | 4 yrs |
Under 5 years5 to 6 years6 years or more
Officers and senior leadership
8 listediNamed in Part VII as officers, key employees or highest-compensated staff - not board members, shown for completeness.| Name | Title as filed | On the filings |
|---|---|---|
| Andy Barajas | Director, Kaizen Engineering | 2023 |
| Chiko Tong | Director, E-Commerce | 2023 |
| Craig Levra | Executive Vice President & COO | since 2022 |
| Crystal Resendez | Director, Retail Special Events | 2023 |
| Elizabeth Schwalbach | Chro | since 2022 |
| John Patrick McClenahan | President & CEO | since 2022 |
| Pauline Gomez Starr | Director, Retail Operations | 2023 |
| Shavone Turner | Director, Customer Engagement | 2023 |
Pay and hours
year to 31 December 2024iFrom Part VII of the Form 990: compensation reported for each officer, director, trustee, key employee and highest-paid staff member, and the average hours a week they report. Most board members are unpaid; a blank means nothing was reported. Pay from related organisations is shown separately.| Name | Title as filed | Hours a week | Pay from the organisation | Related organisations | Other |
|---|---|---|---|---|---|
| Craig Levra | Executive Vice President & COO | 25 | $268k | $268k | $35k |
| Chiko Tong | Senior Director, E-Commerce | 40 | $158k | $12k | |
| Pauline Gomez Starr | Senior Director, Retail Operations | 40 | $154k | $16k | |
| Shavone Turner | Senior Director, Customer Engagement | 40 | $148k | $33k | |
| Crystal Resendez Senior | Director, Retail Special Events | 40 | $135k | $13k | |
| Andy Barajas | Director, Kaizen Engineering | 40 | $125k | $17k | |
| Elizabeth Schwalbach | Chro | 10 | $67k | $267k | $48k |
| Richard Villa | Chair | 1 | $0 | ||
| John Hwang | Vice-Chair | 1 | $0 | ||
| Peter Starrett | Treasurer | 1 | $0 | ||
| Susan H Stromgren | Secretary | 1 | $0 | ||
| John Patrick McClenahan | President & CEO | 2 | $0 | $688k | $48k |
About
- Legal name
- Goodwill Retail Services
- EIN
- 451544299
- Address
- 342 N San Fernando Rd, Los Angeles, CA, 90031-1730
- State
- California
- Mission
- The mission of goodwill retail services is to support, benefit, and carry out the charitable purposes of goodwill industries of southern california, a california nonprofit public benefit corporation recognized by the internal revenue service (continued on schedule o) as exempt under section 501(c)(3) of the internal revenue code of 1986, as amended (the "code"), and as a public charity... (as filed on the Form 990)
- Activity (NTEE)
- J11 Employment
- IRS classification
- 501(c)03 (tax-exempt under section 501(c)(3) where shown)
- Classified purpose
- Employment
- Size band
- 8 (IRS master file code)
- Formed
- 2011
- Principal officer
- Patrick McClenahan (as named on the Form 990)
- IRS ruling date
- 1 April 2012
- Status
- Code 01 (unconditional exemption)
- Form 990 filings on record
- 2, latest 2023
- IRS Publication 78
- SO (contributions deductible)
Most connected
Related organisations (Schedule R)
Longest observed on the filings
≥4years on the filingsRichard Villa
≥4years on the filingsPeter Starrett
≥4years on the filingsSusan H Stromgren
≥3years on the filingsJohn Hwang
Latest return
year to 31 December 2024iFigures from the newest Form 990 or 990-EZ in the IRS e-file releases of 2025 and 2026, for the year ending 31 December 2024. US dollars, as filed.- Total assets
- $10.7m
- Total liabilities
- $10.7m
- Net assets or fund balances
- $0
- Contributions and grants received
- $0
- Program service revenue
- $59.8m
- Employees
- 2,756
- Volunteers
- 4