Association of Government Contact Center Professionals
Revenue
$131k
year to 31 December 2024
Expenses
$109k
year to 31 December 2024
Total assets
$43k
year to 31 December 2024
Net assets
$43k
assets less liabilities
Directors and trustees
5
2.4 years on average
Left since last filing
0
no seats appear to have opened
Activity
W22
Public and societal benefit
Filings on record
1
latest 2024
Association of Government Contact Center Professionals' network
5 people1 organisationi5 people and 1 organisation on this map.The large node is the subject of this page. Solid lines are what the register itself records (5). Violet dotted lines (1) are likely: the same full name sits on the current board of another organisation in the same register and region. Form 990 filings give names without a person identifier; SEC insider filings carry a CIK. It may be a different person.The board
5 listediTime on the board is observed from the annual filings: the IRS files no appointment date, so the bar counts years from the first filing the person appears on - a lower bound, not a filed start date. Names are exactly as filed. The IRS publishes no person identifier, so this edition does not yet link a person across organisations in the tables. The network map shows same-name matches as likely links only, never as confirmed.Time served and departures are observed across annual filings. Observed time served is a lower bound - a member may have joined before the first year on record.| Name | Role as filed | Since | On the board |
|---|---|---|---|
| Jenny Jaqua | Vice Chair | 2024 | 2 yrs |
| Monica Cichowlas | President | 2024 | 2 yrs |
| Shannon Spivey | Treasurer | 2024 | 2 yrs |
| Stephanie Brown | Company secretary | 2024 | 2 yrs |
| Yvette Hopson | Company secretary | 2024 | 2 yrs |
Under 5 years5 to 6 years6 years or more
Pay and hours
year to 31 December 2024iFrom Part VII of the Form 990: compensation reported for each officer, director, trustee, key employee and highest-paid staff member, and the average hours a week they report. Most board members are unpaid; a blank means nothing was reported. Pay from related organisations is shown separately.| Name | Title as filed | Hours a week | Pay from the organisation | Related organisations | Other |
|---|---|---|---|---|---|
| Monica Cichowlas | President | 0 | $0 | ||
| Sue Pontarelli | Executive Vi | 0 | $0 | ||
| Derek Frizzell | Assistant Tr | 0 | $0 | ||
| Shannon Spivey | Treasurer | 0 | $0 | ||
| Jenny Jaqua | Vice Chair | 0 | $0 | ||
| Stephanie Brown | Secretary | 0 | $0 | ||
| Yvette Hopson | Secretary | 0 | $0 | ||
| Jody Duncan | Recording Se | 0 | $0 |
No pay was reported for anyone in Part VII on this return.
About
- Legal name
- Association of Government Contact Center Professionals
- EIN
- 830353888
- Address
- 23100 McAuliffe Dr, Robertsdale, AL, 36567-3189
- State
- Alabama
- Activity (NTEE)
- W22 Public and societal benefit
- IRS classification
- 501(c)06 (tax-exempt under section 501(c)(3) where shown)
- Classified purpose
- Public & Societal Benefit
- Size band
- 3 (IRS master file code)
- IRS ruling date
- 1 July 2025
- Status
- Code 01 (unconditional exemption)
- Form 990 filings on record
- 1, latest 2024
Most connected
Longest observed on the filings
≥2years on the filingsJenny Jaqua
≥2years on the filingsMonica Cichowlas
≥2years on the filingsShannon Spivey
≥2years on the filingsStephanie Brown
Latest return
year to 31 December 2024iFigures from the newest Form 990 or 990-EZ in the IRS e-file releases of 2025 and 2026, for the year ending 31 December 2024. US dollars, as filed.- Total assets
- $43k
- Net assets or fund balances
- $43k
Filed finances
1 yeariTotals as filed on the IRS Form 990 (revenue and expenses), by tax year.| Tax year | Total revenue | Total expenses | Surplus or deficit |
|---|---|---|---|
| 2024 | $131k | $109k | $22k |
As filed on the IRS Form 990. US dollars.